FAQ

What is your typical shipping times?

Our shipping time frame is typically 15 - 20 business days, but (rarely) shipping can take up to 30 business days. The long ship window is due to our high volume of shipments. We are working diligently to reduce our shipping lead times, and appreciate your patience!

What is your return policy?

We back all of our products that we sell. If you are unhappy as a result of the item being damaged from shipping you can return your product within 7 days of contacting us. You will need to send a photo of the damaged item before you send it back, for inspection. Once we inspect the photo and agree that it is damaged from shipping we will instruct you to send the item back to us at your cost for a full refund or replacement.

The reason for returning your item is because you incorrectly bought the item or the size does not fit. There will be a 20% restock fee.

Where do you ship to?

Currently we ship to most country's but have plans in the future to expand globally.


Have more questions that are not answered?

Please send us an email with any questions or concerns to contact@shadescapital.com We'd love to hear from you!